Privacy Policy

Effective date: 01 Jan 2025. We respect your privacy and process data in accordance with Canadian law.

Information we collect

Contact details you provide (name, email, phone).
Course preferences and submissions in forms.
Technical data (IP address, device, browser) for security and analytics.

How we use information

To provide course information and support.
To personalize and improve our services.
To comply with legal obligations.

Analytics and performance

We use privacy-conscious analytics to understand site performance and content engagement. Data is aggregated where possible, with IP addresses truncated or pseudonymized when supported. Metrics include page views, device types, referrers, and session duration. We do not use analytics to identify individual users.

Cookies

We use cookies to remember preferences and measure site performance. You can manage cookies via your browser. If you decline non-essential cookies in our banner, only necessary cookies will be used.

Your rights

You may request access, correction, or deletion of your data. Canadian users have rights under PIPEDA and applicable provincial laws. Contact: [email protected] or call +1 (604) 472-8834.

Data retention

We retain data only as long as necessary to provide services and meet legal requirements. Retention periods depend on the nature of the service, compliance obligations, and security needs.

Third parties

We do not sell personal data. Limited sharing with service providers may occur to deliver emails, secure payments, or perform analytics under contractual confidentiality and data protection obligations. We require vendors to use data only for the specified purpose.

Security

We implement administrative, technical, and physical safeguards such as encryption in transit (HTTPS), access controls, and continuous monitoring. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep them confidential.

International data transfers

Service providers may process data outside of your province or outside Canada. When data leaves Canada, it may be subject to foreign laws and lawful access requests. We use contractual protections and due diligence to safeguard your information.

Children’s privacy

Our services are intended for individuals 16+ unless stated otherwise. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to delete it.

Updates to this policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the effective date above.